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Data Deletion Request

Last updated: May 29, 2026

Japan Royal Service respects your right to control your personal information. This page explains how to request the deletion of personal data we hold about you.

1. Scope

This page applies to personal information collected through:

  • Our website www.japanroyalservice.com

  • Our official social media accounts on Facebook, Instagram, and other platforms

  • Our bookings, inquiries, and concierge services

2. How to Request Deletion

To request deletion of your personal information, send an email to: japanroyalservice@gmail.com with the subject line: “Data Deletion Request.”

In the body of the email, please include:

  • Your full name

  • The email address or other identifier you used when interacting with us

  • The platform on which you contacted us (for example, our website, Facebook, Instagram)

  • A brief description of the data you want deleted (or state “all personal information”)

3. Verification

To protect your privacy, we will verify your identity before processing a deletion request. We may ask you to provide additional information sufficient to confirm that the request is genuinely from you.

4. Processing Time

We will acknowledge your request within 7 business days and complete the deletion within 30 days of verification, unless a longer period is required by applicable law.

5. Exceptions

We may retain certain information when required by law or for legitimate business purposes, including:

  • Records of completed bookings are retained for tax, accounting, and auditing obligations (typically seven years under Japanese law).

  • Information necessary to defend or assert legal claims.

  • Aggregated or anonymized data that no longer identifies you.

Where an exception applies, we will explain it in our response.

6. Data Held by Meta Platforms

If you wish to delete data stored by Meta (Facebook or Instagram) rather than by us, please use the controls within those platforms directly. Instructions:

7. Contact

info@japanroyalservice.com